We challenge status quo at every step with our dedicated support system across all hospitality operations including but not limited to:
By leveraging the depth of our expertise in the hospitality industry, we offer our partners competent hospitality management of various entities from urban landmark properties, exclusive destination resorts, and convention centres to upscale & mid-segment domain. Our development & operations team excels at recommending the right brand with extensive market survey based for new builds or conversions, delivering high returns.
Shanti Hospitality Management Services is a driving force in hotel sales representation at key feeder markets, marketing and promotion for various hotels & resorts. We offer our clients bespoke strategies focused on driving more business to their hotel. Our modern, tech-centric, lifestyle-focused management insight enables us to emerge as industry leaders.
Our research in the field of food and beverage innovation allows us to stay ahead of the curve. We employ culinary experts who curate, craft & execute unique recipes elevated with seasonal ingredients. Our development team simultaneously focuses on high-performing on-site restaurants that deliver a competitive advantage for owners looking to maximize the value of their asset. Our expertise brings a fresh, creative twist to banquets and catering.
We step in to assist you with financial reporting, forecasting & budgeting. With a fully functioning internal & external audit management system, Shanti Hospitality makes it easier for multi property entities to have access to all financial data through a centralized portal. For individual owners & investors, we help with the setup of operational accounting, and control policies and procedures as part of financial management.
INCREASED REVENUE. BIGGER PROFIT MARGINS. GROWTH IN MARKET SHARE.
We start by adopting a healthy market segmentation for the hotel post which we develop the budgeting and developing a forecasting model. Potential distribution channels are employed to enlarge demand. On behalf of our owning board, we structure pricing management, set strategic pricing in terms of public and negotiated rates & handle all revenue management tasks on a daily, weekly and monthly basis.
While offline marketing creates the marketplace, digital media marketing creates a community. Our digital marketing initiatives are geared to create value for guest and build strong guest relationships in order to capture value from them in return. We rely on our data driven understanding to conceptualize campaigns that add the most value to your brand in addition to bringing in the enhanced ROI.
Human resource development is essential to the growth of any organization. We help our partners identify the best pool of candidates for various employment opportunities and assist with training programs, payroll, and benefits packages. We use sophisticated screening tools such as e-Verify to identify prospective associates and communicate with potential employees, making it easier to attract and interview quality talent for all types of positions.
Our wide network of information technology solutions encompasses backend management systems (for accounting, stock management & payroll) as well as networking firewall & security. Rely on our expertise to provide in-room entertainment systems across properties, guest internet & manage guest request management systems.
Shanti hospitality Management Services has in-house liaison services to support and advice, promote and facilitate business development by identifying opportunities for partnerships and financial contributions toward programs and initiatives driven by state and central government.
Our liaison officers remain on the lookout for key agencies including regional state and centeral governments, to deliver and enhance services to the local business community. Over a period of time, our partners benefit from productive relationships with government bodies and attract grants for eligible projects, either for Council directly, or by assisting businesses to access such grants.
Our central purchase evaluates all contracts with suppliers ensuring transparency and maximum value for money benefits are achieved through rationalisation, developing an approved supplier list. We encourage effective contract management across all hotels with regular reviews, development of service level agreements and key performance indicator measures. We train members of the procurement team in order to enable them to support the business. This also minimises our partners’ reliance on external procurement consultancies.
We have an experienced in-house development & construction team that has successfully built, converted and renovated hotels at different stages. In our capacity as a management company we have the expertise to provide design and construction consulting and create opportunities in order to overcome challenges that hotel owners and developers face. By the virtue of our size and flexibility, we are able to move resources for an opening or takeover, ensuring we are maximizing the value of the asset immediately and continuously.
Hotel brand and site validation | Acquisitions | Acquisitions advisory services | Conversions and renovations | Joint venture partnership | Design and construction consulting
We are committed to provide growth to our team through continuous training and development opportunities and ensure that each professional is driven by excellence. Our training programs are curated with a unique combination of improved service delivery and skill development at all levels to ensure brand standards are met or exceeded.
Our Sales & Marketing management training program focusses upon accelerating sales performance by creating a culture of winning, team work and constant upgradation of knowledge, CRM and strategic planning.
